Our Cookie Policy

We use Cookies to make sure that our website(s) look as good as possible but are also easy for you to use. Cookies enable our website(s) to store small pieces of information to ensure the website(s) work the best way for your requirements. This information is stored on your computer, tablet or mobile phone (your “Device”). Most websites will use these cookies and, used responsibly on sites you trust, they are completely safe. They store no personal information and are removed when no longer required.

You can stop websites putting cookies on your Device by using your web browser's privacy settings, however, some of the cookies we use improve the functionality of our websites, so if you choose to disable cookies on your browser, you might find that you can’t access some aspects of our websites or that parts of our websites don’t function in the way that you might expect them to.

What Are Cookies?

Cookies are tiny text files stored on your Device when you visit certain web pages. Our website(s) use cookies to keep track of what you have in your basket, and to remember you when you return to our websites.

To order products on our website(s), you need to have cookies enabled. Please note that cookies can't harm your Device. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of our website(s). For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

Our Cookies

Our website(s) use cookies. Some are essential to the functionality of our website(s) - for example we use a cookie to store your shopping basket. Some are used to enhance your experience. We store no personal information without your prior and explicit permission.

To make full use of the online shopping and personalised features on our website(s), your Device will need to accept cookies, as we can only provide you with certain personalised features of our website(s) by using them. Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from our website(s), or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your Device’s manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for. You’ll find information about 3rd party cookies below.

Cookie Name

Purpose

vscommerce

A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.

VSCurrency

An identifier that references the currency the prices are displayed in.

VSVatPrices

An identifier that references if prices are shown inclusive or exclusive of VAT.

VSCategoryGroup

An identifier that references the last top level category visited.

mobi

An identifier that references whether the customer has opted to view the mobile or standard version of the website.

VSCourierID

An identifier that references the courier the customer has selected.

VSCountryID

An identifier that references the country the customer has selected.

VSWishlistId

An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.

VSWishlistToken

An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.

vs_username

The login username of the visitor but only if the visitor selected for the website to remember their credentials.

vs_password

The login password of the visitor but only if the visitor selected for the website to remember their credentials.

Google Analytics

Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page

'share' tools and 3rd Party Content

If you take the opportunity to 'share' content from our website(s) with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

3rd Party Name

Additional Information

Facebook
Pinterest
Twitter

You can choose to share content from our site with others via the social networks listed on the left, and so you may be sent cookies from these websites.

Google

We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with.



If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

How Do I Block Cookies?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website(s). Precisely how cookies are blocked will depend upon the browser that you use. If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.

Information on how to disable cookies in popular web browsers can be found below:

Browser

PC Instructions

MAC Instructions

 

Firefox 13 and newer
1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click 'Options'
2. Then select the 'Privacy' icon
3. Set the 'Use custom settings for history' in the 'Firefox will' dropdown
4. Untick 'Accept cookies from sites' to disable cookies

Firefox 13 and newer
1. At the top of the Firefox window, click on the Firefox button and then click 'Options'
2. Then select the 'Privacy' icon
3. Set the 'Use custom settings for history' in the 'Firefox will' dropdown
4. Untick 'Accept cookies from sites'

Firefox 12 and earlier
1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Then select the 'Privacy' icon
3. Click on 'Cookies', then untick 'Allow sites to set cookies'

Firefox 12 and earlier
1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Then select the 'Privacy' icon
3. Click on 'Cookies', then untick 'Allow sites to set cookies'

 

Google Chrome
1. Click on the tool icon at the top right of your browser window and select 'Settings'
2. Click the 'Show advanced settings' link, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Block sites from setting any data'

Google Chrome
1. Click on 'Tools' at the top of your browser window and select 'Options'
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Block sites from setting any data'

 

Internet Explorer
1. Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
2. Under 'Settings' move the slider to the top to block all cookies

Internet Explorer
1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Accept' option

 

Safari
1. Click on the 'Cog' icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Privacy' and check the option 'Block third-parties and advertisers'

Safari
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then choose 'Accept cookies'
3. Select the 'Never' option

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit www.AboutCookies.org (opens in a new window - please note that we can't be responsible for the content of external websites). Please contact us if you have any further queries about the use of cookies on our website(s).